Database Segmentation
- Database segmentation
- Database general control
- Customers clasification
- General profiles division
- Automatic data input through different forms
- Specific data browsers
- Uploading of former clients’ list
- Data update
E-Commerce
- Product managers
- Stock and prices management
- Payment galleries
- PayPal and Mercado Pago link
Digital Surveys
- Automatic surveys linked to consumption or services
- Scheduled surveys directed to groups or specific persons
Warnings
- Automatic warnings about people actions
- Scheduled warnings about specific activities
- Warnings about clicking
Newsletter
- Many frame possibilities
- Scheduled news
- Automatic news
- Names and surnames personalization
- Personalization of familiy relationships’ name and surname
Data Exporter/Importer
- Manual loading by segments
- Automatic loading through Apis
Good Practices Protocol
- Database certification
- Agreements with international servers
Creation of Events
- Self-management of microsites creation
- Self-management independence
Private Areas
- Private accounts management
- Files upload
- Warnings about the person who uploaded the files
- Images, audios and texts upload
- Files reading expiration date (distance education)
BBDD Browsers
- Personal field browsers
- Purchase frequency browsers
- Geolocation browsers
- Payment method browsers
What is Fidelitytools?
-
Database Segmentation
Database general control
Customers clasification
General profiles division
Automatic data input through different forms
Specific data browsers
Uploading of former clients’ list
Data update
-
Surveys
Automatic surveys linked to consumption or services
Scheduled surveys directed to groups or specific persons
-
Warnings
Automatic warnings about people’s action
Scheduled warnings about specific activities Many frame posibilities
-
Newsletters
Many frame posibilities
Scheduled news
Automatic news
Names and surnames personalization
Personalization of family relationships’ name and surnames
-
Content management of
Newsletter
SMS
Web sites
Mobile applications
-
E-Commerce
Product managers
Stock and prices management
Payment galleries
PayPal and Mercado Pago link?
-
Private Areas
Private accounts management
Files upload
Warnings about the person who uploaded the files
Images, audios and texts upload
Files reading expiration date (distance education)
-
Statistics
By means of newsletter display
By means of reading frequency
By means of people’s actions
-
Sending
By email
By SMS
By scheduled warnings
-
Continous Training
On-site training
Online training
4 training video modules within Fidelitytools
Individual assistance
-
BBDD Browsers
Personal field browsers
Purchase frequency browsers
Geolocation browsers
Payment method browsers
-
Content management of
Newsletter
Sms
Websites
Mobile applications
-
Data Exporter/Importer
Manual loading by segments
Automatic loading through Apis
-
Good Practices Protocol
Database certification
Agreements with international servers -
Creation of Events
Self-management of microsites creation
Self-management independence
Fidelitytools
Is a poweful tool that mechanizes the actions that promotes communication,loyalty and sales.
It confers business intelligence on the company.
Products
- Fidelitytools
- Business manager – Fidelitytools
- Promotion manager – Fidelitytools
Markets
FIDELITYTOOLS has the opportunity to assist customers regardless of their geographic location, based on its technological characteristics and on its experience with distance customer relationships. Nowadays, the companies that use the system are from Argentina, Spain and United States. The business project is rapidly growing, mainly in Spanish speaking countries.
Some Customers
Companies that use Fidelitytools:
- Hotels
- Hospitals
- Artists
- Sporting events
- Business schools
- Car dealerships
- Shipyards
- Consultants and independent professionals
- Regional and international software companies
- Product stores
- Service company
- Food manufacturers
- Medical science companies
- Prepaid health companies
Franchise Companies
FIDELITYTOOLS promotes the relationship through guaranteed franchise companies located in cities or master franchise companies in the following countries:
- Argentina
- Chile
- Uruguay
- Bolivia
- Perú
- Ecuador
- Colombia
- Venezuela
- Panamá
- Costa Rica
- Puerto Rico
- México
- The United States of America
- Spain
I want to contract
Subscribe to the following form and some of our representatives will contact you shortly
Support
Personalized attention: Monday to Friday via Skype or telephone
- Argentina / Chile / Paraguay / Uruguay : from 08:30 am to 2:00 pm.
- Bolivia / Venezuela: from 07:30 am to 1:00 pm.
- Spain: from 12:30 pm to 6:00 pm.
- Miami / Perú / Ecuador / Colombia: from 06:30 am to 12:00 pm.
- Chicago: from 05:30 am to 11:00 pm.
Work Opportunities
If you are interested in sharing your knowledge with FIDELITYTOOLS, please complete the form:
FORM
We are looking people for the following activities:
- Account executive
- Systems engineer
- Programmer
- System support
- Social commentator
HotSpot Fidelitytools
- Technical installation in meeting point
- Installation forms
- Internet administrator and supplier per user and per office
- Database construction
- Automatic warnings development
- General statistics
Noticias
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Promotion Manager
Order and configuration
Creation of promotions:
- By direct exchange
- By number of points
- By number of miles
- Operator role management
- Association with exchange methods (payment methods)
- Connection with benefits brochures (products)
- Incorporation of premises associated to promotions
Development
- Simultaneous promotion management.
- Recruitment of personal data and customers consumption.
- Customer benefits for participating.
Process
Real-time metrics:
- Used exchange methods.
- Customer points, consumption and frequency.
- Benefit inventory stock.
- Granted benefits.
- Operator actions.
- Outstanding premises.
Statistics
Client instant or future actions (warnings, newsletters, sms) related to:
- Consumption.
- Exchange methods used.
- Generated or accumulated points.
Sales Manager
FIDELITYTOOLS develops projects that specialize in communication, loyalty and sales. In this sense, the tool was already tried by 388 companies from different fields and nowadays it developed two complementary products:
Sales and Promotion Manager.
Sales Manager
It is a mainly and powerful tool for sales teams, franchise companies or companies with branch offices regardless of their geographic location. These are some of their benefits:
- Sales representatives./li>
- One schedule per sale representative.
- Planification and warnings about future tasks.
- Price and product lists.
- Customer tracking.
- Automatic warnings about different cases.
- Task history with clients.
- Billing shipment.
- Managers.
- Sales representatives tasks visualization.
- Customers leaflets reception
(web forms, social networks, reception counter) - Customers designation to sales representatives.
- Attention control.
- Individual or collective sales figures.
- Possibility of sale representatives inclusion.
- Warnings planification about different issues directed by the sale representatives to the customer.
Inteligencia
Comercial
NACE EN FIDELITYTOOLS EL PREMIO INTELIGENCIA COMERCIAL
otorgado por Fidelitytools, que tiene por objetivo reconocer y destacar el eficaz desempeño de los equipos de administración de la herramienta, quienes aprovechan y optimizan sus prestaciones para el diseño y gestión de acciones y estrategias corporativas de Comunicación, Fidelización y Venta.
El premio aspira a animar a los equipos asignados a comprometerse con la planificación y administración de bases de datos, capital esencial de toda empresa moderna interesada en conocer a su cliente a fin de brindarle productos o servicios de la forma más eficaz y en el momento más oportuno.
Después de años de desarrollo, Fidelitytools es una herramienta de probada eficiencia. En permanente proceso de mejora, conquista a diario nuevos y satisfechos usuarios que avalan y difunden sus dinámicas prestaciones.
El programa de aprendizaje y uso de la herramienta se basa en los siguientes tópicos:
Administración de base de datos
- Procesos de certificación
- Criterios de segmentación
- Incentivos para el ingreso de base de datos al sistema
- Utilización de formularios de carga
Creación de encuestas y alertas automáticas
- Creación de encuestas de satisfacción de productos y/o servicios
- Utilización de alertas automáticas por consultas, interés del cliente, compra, etc.
Criterios de conocimiento y usos desde Soporte
- Utilización general del sistema
- Tipos y frecuencia de consultas
- Aplicación de conocimientos
- Asistencia a capacitaciones
- Por acción e innovación en el uso
Manejo de contenidos y envío de Newsletters
- Frecuencia de envíos
- Motivadores en las campañas y contenidos
- Personalización
Administración de Gestor Comercial y Gestor de Promociones (en cada caso)
- Criterios de creación en Campos de Gestión
- Procesos de atención
- Contenidos automáticos programados
- Planificación de acciones en el corto, mediano y largo plazo
Cursos de capacitación, tutoriales, y asesoramiento a cargo del área de Soporte respaldan el correcto funcionamiento de Fidelitytools, una herramienta aliada de la empresa actual.
Seguros de que a partir de ahora serán muchos los equipos de administración aspirantes al PREMIO INTELIGENCIA COMERCIAL, nos complace felicitar a los primeros distinguidos en el año 2016:
- Tagle
- Nix
- Campanili
- Sierras de Calamuchita
- Met | Medicina Privada
- Patio Olmos
- Espacio Illia
Testimonios:
Intelligence
Award
THE COMMERCIAL INTELLIGENCE AWARD BY FIDELITYTOOLS IS BORN
with the purpose of recognizing and highlighting the efficient performance of the tool management teams, which leverage and optimize their services for the design and management of corporate actions and strategies of Communication, Loyalty and Sales.
The award aims at encouraging the assigned teams to get involved in the planning and management of databases, the key capital of every modern company interested in knowing its client to provide products or services in the most efficient and timely manner.
After years of development, Fidelitytools is a tool of proven efficiency. Constantly improving, it daily conquers new and satisfied users who support and spread its dynamic services.
The learning and use program is based on the following topics:
Database management
- Certification processes
- Segmentation criteria
- Incentives for database entry to the system
- Use of upload forms
Creation of surveys and automatic alerts
- Creation of products or services satisfaction surveys
- Use of automatic alert for queries, client’s interest, purchases, etc.
Knowledge criteria and uses from Support
- General use of the system
- Query types and frequency
- Knowledge implementation
- Participation in trainings
- By action and innovation in use
Content management and newsletter mailing
- Mailing frequency
- Drivers in campaigns and contents
- Customization
Administration of commercial manager and promotion manager (in each case)
- Creation criteria in management fields
- Care processes
- Automatic programmed contents
- Action planning in the short, mid and long term
Training courses, tutorials and counseling by the Support area back the proper operation of Fidelitytools, a partner tool of the current company.
We are confident that from now on there will be a lot of administration teams aiming for the COMMERCIAL INTELLIGENCE AWARD and we are pleased to congratulate the first honored companies in 2016:
- Tagle
- Nix
- Campanili
- Sierras de Calamuchita
- Met | Medicina Privada
- Patio Olmos
- Espacio Illia
Testimonios: